Refund Policy
There are no refunds of any kind.
All services rendered by PDA/SAGA are provided on a non-refundable basis. This includes, but is not limited to, registration fees, monthly tuition fees, competition fees, coaches fees, day camp fees, etc.
Once tuition has been paid, there are absolutely NO REFUNDS on classes for any reason. No exceptions. If a class is dropped for any reason-including but not limited to injuries-after one session is attended, no refunds, partial refunds, or credit will be given. In the case where tuition has been paid, but no classes have been attended, credit towards future use will be issued and retained on your family account.
In the case of emergency situations where we are forced to close our facility, all classes will AUTOMATICALLY be switched to virtual. No refunds will be given if PDA/SAGA is required to switch to virtual in the middle of the month.
Payment Requirement Policy
Annual Registration Fees are due at the time of enrollment, renewed annually, and are non-refundable and non-negotiable in any circumstance. They cover your student's membership on a 12-month basis and are due the month before they expire. Registration Fees must be current for classes.
Tuition is charged monthly, not hourly. All PDA/SAGA classes are based on 4 classes per month. PDA/SAGA does not charge for the fifth class in the month. PDA/SAGA will close on holidays and will not give discounts for the missed class(es). The first month's tuition will be pro-rated depending on the date of enrollment.
If ONE class is attended during the month, FULL tuition is due for that month. NO EXCEPTIONS.
Tuition is due by the 1st of every month. If tuition isn't paid by the 3rd, your child will be dropped from the class. If you choose to re-enroll your child, there will be a $10 re-enrollment fee. Depending on the level of registration, the student may have to re-register as well.
Payments can be made by credit/debit card, check, or cash.
If you select to pay by debit/credit card, then your credit card will be kept on file. If you are not on autopay, a $2.50 service fee will be applied to all debit/credit transactions not made in the Parent Portal.
If you select to pay by check, then you give us checks dated for the specified dates. A $15 fee will be charged for the first bounced check. On the 2nd bounced check, tuition will have to be paid by cash.
Autopay (Automatic Payments) Policy
The following terms and conditions apply if you choose to enroll in Autopay:
Tuition is due on the 1st of the month. Payments will automatically be taken out on the last day of the month for the following month (e.g. your card will be charged on June 30th for July's tuition).
If payment method for autopay is declined, you are responsible for providing PDA/SAGA with accurate payment account information if such information changes in the future. This may be done by logging in to the Parent Portal or calling the front desk at 562-229-1927.
If for any reason you need to be taken off autopay, a written notice MUST be emailed to info@pdgausa.com by the 15th of the month to discontinue autopay for any Team/Monthly fee scheduled program or to DROP from said programs without penalty. NO EXCEPTIONS.
In the case of emergency situations where we are forced to close our facility, all classes will AUTOMATICALLY be switched to virtual. All terms of autopay will still apply and you will be responsible for payment whether or not your student attends classes until you notify this facility in writing to drop your student from class(es). NO EXCEPTIONS.
WE DO NOT ACCEPT REQUESTS TO DISCONTINUE AUTOPAY OVER THE PHONE
I hereby authorize (if online payment is made or autopay information is provided) this facility to charge my ACH draft, or credit card account. I understand that a written notice emailed to info@pdgausa.com by the 15th of the month is required to terminate autopay (automatic payments), and that if PDA/SAGA does not receive a written notice by the 15th, I am responsible for payment whether or not my student attends classes until I notify this facility in writing to drop my student from class(es).
I also understand that this authorization to pay my PDA/SAGA account identified above by recurring charges or debits is entirely optional and is not required to obtain or maintain my account with PDA/SAGA.
Should I dispute a charge through my financial institution, this will constitute a breach of contract possibly resulting in, but not limited to, penalties, additional fees, collection, legal action, and/or termination of any and/or all current and future services.
Make Up Policy
Make-up classes can be scheduled BY APPOINTMENT ONLY on an AVAILABILITY BASIS ONLY. All make-ups must be scheduled in advance through the front desk by calling 562-229-1927.
*Exceptions for make-ups: when the gym is closed due to a holiday or gym event, the make-up is automatic and can be made up before the missed class.
MAKE-UP POLICY APPLIES TO RECREATIONAL CLASSES ONLY. JO and XCEL TEAM Gymnastics ARE NOT INCLUDED AND ARE NOT ELIGIBLE FOR MAKE-UPS.
1. Schedule the day and time for the make-up class with the front desk. Make-ups must be scheduled for a class that has already been missed, not one that your child will miss.
2. Once the appointment has been scheduled, we go by a use it or lose it policy and we do not offer make-ups for make-ups.
3. Make-up classes may not be transferred to other children of the same family. Make-up classes may not be transferred to other children of another family.
4. Make-ups can be utilized as make-ups only while you are enrolled and current in monthly fees. Make-up classes cannot be made up upon re-enrollment. If you drop out of the program, you lose the make-up classes and there is no monetary compensation.
5. One make up class will be allowed every month. Make up classes will not be allowed to roll over to the following month. We do not issue credits or refunds on accounts for make-ups.
6. IF you cannot find a class to fit your schedule, make ups may be "scheduled" for open gym.
Pick-Up Policy
All children are expected to be picked up by a parent or authorized guardian by the end of class/practice, the after school program, or the end of a PDA/SAGA event (including but not limited to PNO, open gym, camp, birthday party, etc.). All families will be granted a fifteen-minute grace period after the end of their child's designated activity. If a parent/guardian arrives even one minute after the end of the grace period, families will be charged a designated late fee of $25. After 30 minutes, a $1 per minute late fee will be charged.
There will be no exceptions or warnings. If a parent/guardian is late for whatever reason (flat tire, heavy traffic, weather conditions, etc.) a late charge will be issued. A "no exceptions" policy makes it easier to apply the late policy to everyone consistently and fairly.
Fees for late pick-up are payable immediately; if not paid, the child will not be readmitted to the gym.
Release of Liability Waiver
It is expressly agreed that all use of Pacific Diving Academy (PDA) USA, Inc.'s and Straight A's Gymnastics Academy (SAGA), LLC's property, equipment, services, programs and activities, and participation in, or a spectator to, any programs conducted within or on the property of PDA USA, Inc./SAGA, LLC and , and any transportation provided by PDA USA, Inc./SAGA, LLC shall be undertaken by me, or my child, or my legal ward at my/his/her sole risk, and PDA USA, Inc./SAGA, LLC shall not be liable for any bodily injuries--including catastrophic injury, paralysis and even death--or any loss or damage to my/our/their person or property, or to be subject to any claim, demand, injury or damages whatsoever, including, without any limitation, those injuries and/or damages resulting from acts of active or passive negligence on the part of PDA USA, Inc./SAGA, LLC, its employees or agents. I, for myself and on behalf of my children, my executors, administrators, legal wards, heirs, assigns and successors, do hereby expressly forever release and discharge PDA USA, Inc./SAGA, LLC, its employees, officials, agents, assigns and/or successors from all such claims, demands, injuries, damages, actions or causes of actions whatsoever. It is agreed that I have read and understand all policies and regulations associated with my use of any PDA USA, Inc./SAGA, LLC property or equipment or participation in any PDA USA, Inc./SAGA, LLC program, and agree to abide by all policies thereof. Violations of any PDA USA, Inc./SAGA, LLC policy or regulation may result in revocation of this pass. Please sign below to acknowledge that you have read and understand this Waiver and Release of Claims.
Authorization to Treat a Minor
I (we), the undersigned parents, parents, or legal guardians of a minor, do hereby
Authorize and consent to any x-ray examination, anesthetic, medical or surgical diagnosis rendered under the general or special supervision of any member of the medical staff and emergency room staff licensed under the provisions of the Medicine Practice Act or a dentist licensed under the provision of the Dental Practice Act and on the staff of any acute general hospital holding a current license to operate a hospital from the State of California Department of Public Health. It is understood that this authorization is given in advance of any specific diagnosis, treatment, or hospital care being required but is given to provide authority and power to render care which the aforementioned physician in the exercise of his best judgment may deem advisable. In the event of any emergency, I understand that my child may be transported to the nearest emergency facility. I understand that any cost incurred for such emergency treatment shall be my sole responsibility. It is understood that effort shall be made to contact the undersigned prior to treatment of the patient, but that any of the above treatment will not be withheld if the undersigned cannot be reached.
This authorization is given pursuant to the provisions of section 25.8 of the Civil Code of California.
