General Policies
** You must make a payment at the time of registration to secure your class(es)**
• The pools allow us to operate our program out of their facilities, but only during public swim time. Therefore, students and teachers all have to pay public admission http://winnipeg.ca/cms/recreation/leisure/admissionrates.stm
• Days and pools may change due to unforeseeable circumstances
• We do our best to ensure minimal instructor absences from our classes. In a situation where a substitute may not be found we reserve the right for your safety to cancel this class. We will make all attempts to reschedule a missed class that occurred as a result of our absence or make alternate arrangements (including but not limited to a credit).
• Pool Foulings are something that we cannot control. Please note that if the pool is open, there will still be a water safety class. Water Safety is part of the Red Cross curriculum. We are constantly teaching water safety and will take advantage when we are able to dedicate an entire class to learning safety.
•Please note, the instructors listed for Fall Session 2018 , will be updated just prior to the start of the session. Please disregard the instructor name for the time being.

Refund Policy
• If classes have not yet started but you have been confirmed you will be charged an administrative handling fee of $25.00.
• We do not give refunds after the 3rd class if the session is less than 12 weeks. If you cancel prior to the 3rd class you will receive a refund minus a $25.00 administration fee (per swimmer) and all classes attended or any classes to take place within 48 business hours of the 3rd class scheduled will be charged.
• If the session is longer than 12 weeks: There are no refunds after the 5th class.
• If the session is longer than 12 weeks refunds will be given prior to the 5th class minus $25.00 cancellation fee and all classes attended or any classes to take place within 48 business hours.
If classes have not yet started but you have been confirmed you will be charged an administrative handling fee of $25.00.
• We do not give refunds after the 3rd class if the session is less than 12 weeks. If you cancel prior to the 3rd class you will receive a refund minus a $25.00 administration fee (per swimmer) and all classes attended or any classes to take place within 48 business hours of the 3rd class scheduled will be charged.
• If the session is 8 or 9 weeks. If you cancel prior to the 3rd class you will receive a refund minus a $25.00 administration fee (per swimmer) and all classes attended or any classes to take place within 48 business hours of the 3rd class scheduled will be charged.
• If the session is 6 and 7 week sessions. If you cancel prior to the 2nd class you will receive a refund minus a $25.00 administration fee (per swimmer) and all classes attended or any classes to take place within 48 business hours of the 2nd class scheduled will be charged.
•There are no refunds for 5 day Summer session.
• We do not do make-up classes for missed classes on the students behalf.
• Any adult missing a class due to illness, will need to supply a doctors note, in order to have a lesson rescheduled or be issued a credit.

Cancellations
- Once the classes have started there are no refunds for 5 day Summer Session. ** or 4 day session, if there is a long weekend **
- If you do need to cancel prior to start of lessons, we would require 7 business days notice. At that time you will receive a refund minus an administrative fee
- If you cancel less than 7 business days prior to the start of the lessons, there will be no refund
- There will be no make up lessons scheduled, if you child(ren) can't attend.
- If you need to cancel for medical reasons, a doctor's note will be required
- If backyard lesson are taking place in your own pool, and there is a maintenance/cleaning issue. Such as the heater, pump, or liner breaks. Payment of the full week will still be required.

Change requests
- If you have confirmed your lessons and wish to change to another time or day, we will be happy to check the schedules and try our best to accommodate your request
- After the first change request, there will be an administrative fee of $10 per family, for any future changes to the time and day of your lessons

Weather
- All lessons will take place unless it is thundering or lightening outside
- If lessons are cancelled due to weather, we will try our best to reschedule the lessons.
- If lessons can't be rescheduled due to weather, we will refund the payment or issue you a credit.

AMATEUR ATHLETIC WAIVER AND RELEASE OF LIABILITY

In consideration of being allowed to participate in any way in the Private Swim Instructors Association Athletic /sports program, related events and activities, the undersigned acknowledges, appreciates, and agrees that:

1. The risk of injury from the activities involved in this program is significant, including the potential for permanent paralysis and death, and while particular rules, equipment, and personal discipline may reduce this risk, the risk of serious injury does exist; and,

2. I KNOWINGLY AND FREELY ASSUME ALL SUCH RISKS, both known and unknown, EVEN IF ARISING FROM THE NEGLIGENCE OF THE RELEASEES or others, and assume full responsibility for my participation; and,

3. I willingly agree to comply with the stated and customary terms and conditions for participation. If however I observe any unusual significant hazard during my presence or participation, I will remove myself from participation and bring such to the attention of the nearest official immediately; and,

4. I, for myself and on behalf of my heirs, assigns, personal representatives and next of kin, HEREBY RELEASE AND HOLD HARMLESS The Private swim Instructors Association, their officers, officials, agents and/or employees, other participants, sponsoring agencies, sponsors, advertisers, and, if applicable, owners and lessors of premises used to conduct the event ("Releasees"), WITH RESPECT TO ANY AND ALL INJURY, DISABILITY, DEATH, or loss or damage to person or property, WHETHER CAUSED BY THE NEGLIGENCE OF THE RELEASEES OR OTHERWISE.

I HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT, FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND SIGN IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.

FOR PARTICIPANTS OF MINORITY AGE (UNDER AGE 18 AT TIME OF REGISTRATION)

This is to certify that I, as parent/guardian with legal responsibility for this participant, do consent and agree to his/her release as provided above of all the Releasees, and, for myself, my heirs, assigns, and next of kin, I release and agree to indemnify the Releasees from any and all liabilities incident to my minor child's involvement or participation in these programs as provided above.

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